Hero Image

Effortless Repair Tracking

Manage, assign, and resolve maintenance requests with fixqueue. Streamline communication between tenants and service staff in one central dashboard.

Home About Pricing
Trusted by Building Managers

Why Choose fixqueue

fixqueue is built to help small building teams handle repair requests without complexity. From logging new tickets to updating statuses, our tool ensures every repair is tracked, assigned, and closed in a clear, organized manner. No more lost requests or missed updates.

Explore Features Pricing

Ticket Management

Create, categorize, and track repair requests from start to finish with customizable workflows in fixqueue.

Explore Features

Tenant Portal

Allow residents to submit and follow the status of their repairs in real time, reducing back-and-forth communication.

Explore Features

Reporting & Insights

Generate reports on request volume, response times, and maintenance history to optimize your building upkeep and resource planning.

Explore Features

Ready to Streamline Maintenance?

Start your free trial with fixqueue and experience hassle-free repair tracking for your building.

Start Your Free Trial
Our Team

Dedicated Professionals Powering FixQueue

At FixQueue, our multidisciplinary team combines hands-on maintenance experience with software expertise to deliver an intuitive ticketing tool. We understand the unique challenges of small building operations and focus on practical solutions that streamline repair requests, improve communication, and save time.

Team Member

Alexandra Reid

Product Manager

Alexandra leads feature planning and user research to ensure the platform addresses real-world maintenance needs. She collaborates with clients to refine workflows and prioritizes enhancements that improve efficiency for building managers and tenants.

User Experience Design Feature Prioritization Client Interviews
Team Member

Brian Thompson

Lead Developer

Brian architects the core system that powers real-time ticket tracking and automated notifications. He maintains a robust, scalable codebase and oversees integrations with email and SMS services to keep everyone informed.

Backend Development System Architecture API Integration
Team Member

Michael Chen

Customer Success Lead

Michael ensures each client gets a smooth onboarding experience and provides training materials tailored to small building operations. He handles support inquiries and shares best practices to maximize platform adoption.

Client Onboarding Technical Support Training & Workshops

Key Features

FixQueue offers a suite of tools designed specifically for tracking repair requests in small residential and commercial buildings. From ticket submission to resolution, each feature has been built to simplify maintenance workflows and enhance transparency.

Real-Time Issue Tracking

Tenants and staff can log repair requests through a clean, web-based form that captures photos, descriptions and priority levels. Managers see new tickets immediately and can assign tasks with a click.

Pricing

Customizable Workflows

Set up repair categories, approval steps and assignment rules to match your building’s processes. Adjust permissions and routing logic to ensure every ticket follows the right path from submission to closure.

Pricing

Automated Notifications

Keep residents, maintenance staff and external vendors in the loop with automatic email and SMS alerts. Notifications are sent when a ticket is created, updated or resolved, reducing follow-up calls and missed requests.

Pricing

Insightful Reporting

Generate reports on ticket volumes, response times and recurring issues. Identify maintenance trends, optimize resource allocation and plan preventative upkeep based on real data.

Pricing

Simplify Maintenance in Three Steps

Implementing FixQueue is straightforward and fast. Whether you manage a single building or a portfolio of small properties, our intuitive process gets your team up and running in minutes.

Submit a Request

Residents access fixqueue.site, fill out a simple form to describe the issue, attach photos if needed and submit. No downloads or complex logins required.

Explore Requests

Assign & Schedule

Managers review incoming tickets and assign technicians or external contractors. Schedule tasks on the integrated calendar and track progress without manual spreadsheets.

Explore Requests

Track & Resolve

Staff update ticket status as they work, log labour time and close requests when done. Tenants receive completion notices and can provide feedback to ensure satisfaction.

Explore Requests

Ready to Streamline Repairs?

Join property managers in Toronto who are optimizing maintenance workflows with fixqueue. Sign up now and see a clear view of every repair request.

Explore Requests Learn More
Get in Touch

Get in Touch

For questions about setting up your repair request system or assistance with existing tickets, reach out to our Toronto office.

Why Choose FixQueue

Built for simplicity and reliability, FixQueue addresses the specific needs of small building maintenance teams. No unnecessary complexity, just the tools you need to track, assign and close repair tickets.

Designed for Small Buildings

From multi-unit residential houses to boutique commercial properties, our platform scales to any small building footprint. Manage up to 50 units with ease and add more properties as you grow.

24/7 Accessibility

FixQueue is web-based and available on any device with internet access. Submit, assign and resolve tickets anytime, anywhere, without installing additional software.